Identity Proofing:

Identity proofing solutions aim to do two things: (1) confirm that a real-world identity exists, and (2) that the person going through an onboarding process is the same person who legitimately owns the real-world identity. By getting identity proofing right, organizations can ensure that new and existing end customers are protected, can transact safely, and have high levels of trust – all while meeting regulatory demands. Getting this critical process wrong opens up organizations to lost opportunities, higher costs, and potential reputational damage.

That’s why we at Ulysses Partners, working with Tearsheet created this guide: to help business leaders understand the UX elements of identity proofing solutions, and to ensure that end-customer user experience is given a sufficiently high priority.